I’m rereading John Seely Brown in preparation for a talk this weekend at ALA, thinking about how the library as a workplace fits into the learning environments he describes. Knowledge workers must be information fluent, and poised to dive into always changing interfaces and the steady flow of new, world-changing gadgets and tools. The same 21st century skills we talk about infusing into our students must also be infused into these workers who are not in school, perhaps not terribly engaged with or passionate about the work they do (or more tragically, would like to be engaged and passionate but are thwarted by 20th century understandings of knowledge work)
these quotes are discussing the play and learning modes of MMOGs, but i believe the content should be equally applicable to the world of library work.
Play amounts to assembling and combining whatever tools and resources [available] will best help,the learn. The reward is converting new knowledge into action and recognizing that current successes as well as failures are resources for solving future problems
Can you imagine the strength of a knowledge-based workforce allowed to engage their jobs in this way?
Game worlds are meritocracies–leaders and players are subject to the same kinds of assessment–and after-action reviews are meaningful only as ways of enhancing performance
I especially love this one. Past happenings are only relevant to the degree that they allow us to improve and move forward. Punishment is not the goal, only learning from the past in order to keep creating a better future. And all employees would be subject to the same feedback processes, and all employees would be equally accountable to their teams.