One of the things that carries through from developing the Learning Commons connections to being a Staff Technology trainer is the outreach, and the exploration of the most fit tool for the job. Any tool. Any job.
It’s really all about knowing your audience, your clientele, your users. How do they use information resources? How do they manage their information workflow? And what tools best match those uses, as well as their interests and your goals?
In the Learning Commons, the answer for many things was Twitter, with minor side forays into Facebook and blogging. For Training, I’ve decided the answer was a blog, and specifically a WordPress.com blog instead of the campus hosted and inflexible install of Moveable Type.
Why? Some of those answers are in my latest post there. Go check it out! And if you’re a trainer, come back and talk to em some — are you using technology for outreach and training with your users? what are you using? How are you assessing?