Thursday afternoon food for thought

I’m rereading John Seely Brown in preparation for a talk this weekend at ALA, thinking about how the library as a workplace fits into the learning environments he describes. Knowledge workers must be information fluent, and poised to dive into always changing interfaces and the steady flow of new, world-changing gadgets and tools. The same 21st century skills we talk about infusing into our students must also be infused into these workers who are not in school, perhaps not terribly engaged with or passionate about the work they do (or more tragically, would like to be engaged and passionate but are thwarted by 20th century understandings of knowledge work)

these quotes are discussing the play and learning modes of MMOGs, but i believe the content should be equally applicable to the world of library work.

Play amounts to assembling and combining whatever tools and resources [available] will best help,the learn. The reward is converting new knowledge into action and recognizing that current successes as well as failures are resources for solving future problems

Can you imagine the strength of a knowledge-based workforce allowed to engage their jobs in this way?

Game worlds are meritocracies–leaders and players are subject to the same kinds of assessment–and after-action reviews are meaningful only as ways of enhancing performance

I especially love this one. Past happenings are only relevant to the degree that they allow us to improve and move forward. Punishment is not the goal, only learning from the past in order to keep creating a better future. And all employees would be subject to the same feedback processes, and all employees would be equally accountable to their teams.

Spring talks

Things are super busy in The Life of Rudy right now. A lot of important paperwork has been signed, my house is on the market and has to be packed and lived in while still looking “staged”, and I have about 5 weeks to tie up all the loose ends at work and make the move west.

While that’s going on, I have a few projects coming up that I’m pretty excited about.  Next week, the ACRL InfoCommons Discussion Group (I’m co-chair) will be holding it’s first virtual meeting (info on joining the virtual session is at the end of this post). Donald Beagle will be talking about his recent ECAR paper “From Learning Commons to Learning Outcomes” (subscription required). I’ve worked hard on trying to take advantage of the opportunities virtual offers for interaction. Despite a great program, great speaker, and a great group of usual attendees, I’m nervous. The physical meetings are well attended, and have great discussion, and I really want to  capture that same energy. I’ve also long wanted to carry that energy through the time-between ALA meetings, and this virtual meeting offers a chance to see how we might make that work (and will provide some pointers for midwinter meetings for the new ACRL Leadership Discussion Group, which I hope I can arrange to meet virtually in Spring).

I hadn’t planned on attending MidWinter this year, but Elsevier invited me to be on a panel at their Digital Libraries Symposium (Beyond the Database: Digital Services Enabling Patron Success). I’m on a panel with Jason Casden and Steven Smith , but I’ve got 25 minutes all to myself (that’s a light year at ALA!), and will be speaking about staff skill development and training to support effective development & use of digital services, as well as the importance of staff skills in supporting researcher needs. Expect lots of discussion of play, of creating affordances and mentoring dispositions, constructivism and John Seeley Brown

I start at UNReno March 1, but I’ll be heading MidWest almost as soon as I’m unpacked, for the Minneapolis-St. Paul-based Library Technology Conference. I love this conference (not just because it’s on my birthday and gives me an excuse to visit some of my favorite people). Smaller conferences always make me happy. This one has great people, good organizers, and could use another day or so! I’ll be speaking on Breaking Down the Silos: Technology, Socialization, and Culture Change.

That’s all that’s currently scheduled I hope I’ll be speaking in May at the Canadian Learning Commons Conference in Calgary, and am planning something to present on Outreach and relationship building at Anaheim in June (in addition to chairing two discussion groups and doing some program planning….). I guess the call for Internet Librarian in October will be out some time soon, too…

It’s good that I consider work a close relation to play, right?It’s the only way around the truth behind “all work and no play….”

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InfoCommons Discussion Group Meeting Details:
Add this meeting to your calendar: https://ala.ilinc.com/calendar/zwfwpkm/rzbswbf
Title: ACRL Info Lit Commons Virtual Midwinter Meeting
Date & Time: 01/11/2012 at 11:00 AM Central Time
Duration: 3 hour(s) and 30 minutes
Leader: Rudy Leon

Join this meeting:
Let us see who you are! Upload your picture: https://ala.ilinc.com/picture/rzbswbfnpxpymcv

Want to prepare your system ahead of time? https://ala.ilinc.com/systest/zwfwpkm

iLinc System Requirements: http://www.ilinc.com/services/support/requirements

Participant Quick Reference Card for joining and attending an iLinc session: http://www.ilinc.com/pdf/documentation/Participant-Reference-QuickStart.pdf

Need assistance? Click here.

Learn More about iLinc Web Conferencing at www.ilinc.com

Westward! Oh!

I am so excited to finally announce that I will be joining the great folks at the University of Nevada Reno’s  Mathewson-IGT Knowledge Center in March.

I will be joining this team as a Reference & Instruction Librarian, and am really looking forward to working with this innovative, collegial, and generous group of folks.

My interview with the folks at UNR was so wonderful (it felt like a 14 hour brainstorming session!) I know I’m going to love working with such and engaged, curious, probing, kind, generous, and collegial team. I don’t know my departments yet, but I do know that I’ll be spending time on instruction, reference, and collection development (I miss instruction and collection development!), as well as on strengthening liaison relationships to departments and student groups.

The Knowledge Center is an exciting place. The space was built three years ago, with a goal of being “at the intersection of knowledge and innovation” (I know right? It’s a dream come true for me!). It’s a gorgeous space (exterior shots here, interior ones here), technologically rich, heavily used, and completely student-centered. Their @1 technology floor is amazing, supporting data services, visualization, poster printing, media production, and with an integrated gaming space. I love that the building was built with robotic storage attached, and even more that there’s a video loop playing near the request desk  about the robotic storage. They take their students seriously, and they visibly assume intelligence, curiosity and creativity all across the building.

Have I mentioned they have all the cool toys too? How can I not be looking forward to working with a group of folks who built a building like that, have a Surface, have a Kinect going at all times, and also painted the walls of the science library whiteboard? And are seriously engaging with the possibilities having a couple of 3D printers will afford? They have a button maker, and made the news for their holiday tree made from weeded bound periodicals.  While still remaining completely engaged with the academic processes of research and information literacy? In a beautiful space where students can feel like serious people or playful people, as they choose?

In addition to all the wonderful things I know about the folks I’ll ge to work with at the Knowledge Center, I’m also really looking forward to living in Reno. It turns out to be a surprisingly exciting place — and I don’t meant he casinos! Although, they definitely help the economy, and will ensure that I’ll finally get to see Cirque De Soliel. But Reno has mountains. MOUNTAINS! Oh, how I miss the mountains! On three sides no less! It’s 40 minutes from Tahoe, 4 hours from SF. Reno has a pretty strong arts community (the whole month of July is an arts festival) and some really nice independent restaurants. Including several vegetarian and vegan places, as well as a place owned by someone who used to chef at the French laundry. They also have the important things: a robust co-op, a bunch of farmer’s markets. a Trader Joes, and a Whole Foods. Ethiopian, Thai, and Indian restaurants.  The cost of living is comparable to Urbana and yet it’s right on the California border. It’s climate is great, high desert, no  humidity, the Truckee River runs through town, and did I mention the mountains?? Plus, it’s The West. Big West. Open West. A state I know almost nothing about but am already developing a romantic attachment to — gold mines, great history, Burning Man, legal prostitution is just so strange, and wide open spaces! I may finally take up horseback riding. And alpaca farming and weaving

Things may be a little quiet here the next few weeks, as I put my house on the market and pack and clean all the things and head West. I’ll pop in later this week with details about some exciting speaking engagements and programs on my travel horizon, but other than that, I’ll be busily packing, sorting, tossing, and dreaming of mountains.

moving to virtual

This has been the season of virtual conferencing for me. I’ve given two talks via Elluminate, had training for iLinc, and am organizing my first virtual discussion.  I’ve been trying to think about how best to move presentations and discussion into this new environment, and am pretty excited about the possibilities.

Before I gave my Library 2.011 talk, I attended Debbie Faires fantastic talk “Don’t Just Sit There! Tips for Engaging Participants in Online Sessions“ and took advantage of her tips to make my own talk more engaging. Elluminate has some great features, and I found the shared whiteboard features very useful (you’ll see in my slides how I created blackboard moments and asked participants to share on the large white board space. I think it worked really well).

I’ve also just scheduled a virtual meeting for Midwinter for the Info Commons discussion group. We put a lot of thought into how to move our very popular physical discussion into a virtual environment. We’re limited by the capabilities of iLinc, which mostly meant we wouldn’t be able to indulge my first idea of replicating our breakout tables into virtual rooms.

The first thing we did was schedule a great speaker, and a good topic. Instead of introducing and highlighting their Commons,  Don Beagle will kick us off with a presentation about his recent ECAR white paper ”From Learning Commons to Learning Outcomes.” We’re also breaking away from our usual time constraints; Don will have time to give a full presentation and build upon more recent publications and also address questions that folks have asked him about his paper since it’s publication. (we have also left more time for discussion than we normally have during the tightly scheduled conference).

I’ve also asked the Discussion Group members to consider putting together 2-3 slide decks about their assessment projects and findings, and get those to me ahead of time (so I can upload them).  This way, we can show and share assessment instruments, graphical and statistical findings, or anything else, in ways we have never taken advantage of  in our physical meetings. And since they will have to come to me ahead of time to be organized and uploaded, I’ll be able to look for common themes in the submissions and draw parallels with the lead presentation, thus allowing me to be a better facilitator.

I’m looking forward to seeing how this works; it definitely has taken more time to organize & imagine than the usual Discussion Group meeting. I have a feeling it’s going to be worth it — and that I’m going to learn a lot doing it too!

And in case you might like to attend, here’s the meeting info:

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Information Commons Discussion Group Midwinter meeting (virtual)

For Midwinter this year, the InfoCommons Discussion group will be meeting virtually. We’re very excited to try this out. We’ve reserved an iLinc room via ALA, and will meet January 112012, 1-2:30 pm Central Time. The log-in instructions are below, and on the Connect space.

Our Midwinter discussion will continue the assessment conversation we had at Annual 2011. Don Beagle will kick off our meeting with a 20-minute presentation based on his EDUCAUSE report, “From Learning Commons to Learning Outcomes.” This report was posted on Sept 27 by the EDUCAUSE Center for Applied Research (ECAR), and within 6 weeks had become the #1 most-downloaded ECAR research bulletin of 2011. Don’s comments will also go beyond the ECAR report to look in more detail at 1) recent research into cultural impacts on user expectations of service delivery (especially pertinent to “Affect of Service” as measured by LibQUAL+® ,  and 2) recent research by Derek Rodriguez into library impacts on student outcomes in capstone courses, and how this might be adapted for Commons model assessment.

I’d like to extend this invitation to all of you: if you have information about service assessment at your Commons that you would like to share, please feel free to put together a PowerPoint slide or two and send that to Rudy Leon by January 9. Because of the nature of iLinc, I will need to upload slides ahead of time. Slides are not necessary if you want to participate, or contribute! But if you do have something visual you want to share, we have the opportunity to do so.

We’ve scheduled 70 minutes for discussion following Don’s presentation. I’m very excited about this, and hope you are as well.

Meeting Details:
Add this meeting to your calendar: https://ala.ilinc.com/calendar/zwfwpkm/rzbswbf
Title: ACRL Info Lit Commons Virtual Midwinter Meeting
Date & Time: 01/11/2012 at 11:00 AM Central Time
Duration: 3 hour(s) and 30 minutes
Leader: Rudy Leon

Join this meeting:
Let us see who you are! Upload your picture: https://ala.ilinc.com/picture/rzbswbfnpxpymcv

Want to prepare your system ahead of time? https://ala.ilinc.com/systest/zwfwpkm

iLinc System Requirements: http://www.ilinc.com/services/support/requirements

Participant Quick Reference Card for joining and attending an iLinc session: http://www.ilinc.com/pdf/documentation/Participant-Reference-QuickStart.pdf

Need assistance? Click here.

Learn More about iLinc Web Conferencing at www.ilinc.com

LibGuides as outreach – Penn State

I was just looking over the Penn State Library’s LibGuide on the “Sandusky scandal”. It’s a fantastic example of how libraries can curate current event sources for researchers, and I’m so glad to see the trend is catching on (I initiated libguides of this kind when I was the Learning Commons librarian at UIUC. I always love to learn about other current event libguides). It’s a way libraries can be supremely helpful to early researchers, and help students learn about events in their life.

I can only imagine the challenges around putting together a guide like this on a campus undergoing the trauma Penn State is currently dealing with. It maintains a complete neutrality and evenhandedness, just collecting the sources.Emily Rimland did a fantastic job.

I keep struggling with my impulse to add a tab for library resources, for context for the topics of pedophilia, football politics, ethical conundrums*, and abuse of power. I can’t decide if their inclusion would be of even greater assistance to young researchers grappling with the story? Or would including the context, and thus explicitly naming the issues, politicize the guide? I like that current events guides can put the library in the path of a student’s curiosity, bridging news to subscribed content. But I’ve never taken on the creation of a guide like this in fraught times (I’ll admit I ducked creating one when the UIUC high level administration was felled one by one by the admissions scandal.)

I’ll add Emily to my list of brave librarians. And keep this guide bookmarked as a great example of a library resource as outreach.

* for lack of a better phrase. I’m thinking here about the psychological phenomena around making difficult decisions, and knowing what ‘the right thing’ is in any given situation.

Leadership DG email list is live

We have a discussion list!

I’ve added the folks who signed the petition, and will make sure everyone who gave me a go-ahead in the comments here also gets added. If you don’t fall into either of those categories, please feel free to add yourself to acrlleadershipdg@ala.org, following the instructions after the jump.

Technology, socialization, learning, and culture change

I’ll be presenting this week at the Library 2.011 conference. I’m pretty excited, I’ve got a great topic and the conference itself looks to be great. I also really like the idea of an international virtual conference. Two days of fantastic learning opportunities, without the costs and hassles of travel.

 

Also, I’m so excited that Christine Bruce will be keynoting! Even more excited that the conference will be recorded, since she’s speaking at 5am my time!

Here’s my program entry (Thursday, noon central time):

Creating a Learning Organization: Technology, socialization, learning, and culture change

Developing a learning environment is as much about culture change as it is about teaching and training. An effective learning organization can’t depend on the time of one trainer, but must be a community that learns from each other. Creating that sort of organizational change takes patience and a multi-pronged approach. Creating high and low tech opportunities for socialization and interaction must be interwoven with exposure to new tools, opportunities to implement new ideas and nuts and bolts training.

In this talk, I will discuss the various platforms I developed and implemented for creating a culture of learning, including redesigning the popular 23 Things program for ongoing learning, launching brownbags, retreats, and a community blog and learning objects archive.

Innovation, Dispositions, and my love for JSB

I have a confession.

I have a huge girly intellectual crush on someone. I just can’t stop thinking about John Seely Brown. I was introduced to him last month at Internet Librarian, where he gave the first keynote (embedded at end of post) and set the tone and theme for the whole conference. He brought together notions of play, innovation, 21st century learning and skills, and introduced me to a word I’ve been looking for for years (dispositions).   I can’t tell you how many times I’m thinking about something else, and suddenly, I’m thinking about JSB.

Just now, I was thinking about a conversation I’ve been taking part in about innovation, and realized that JSB’s dispositions are the answer!

So, in this conversation, someone said they didn’t always think innovation was the answer, since it was somewhat unaccountable; constant change without reference or viability or cost-effectiveness or even whether or not the new things were appropriate for users and audience. Maybe somethings shouldn’t change? The proposed alternative was to support creativity. And while I certainly think creativity should be supported, I’m still pretty hung up on innovation as an organizational good.

The conversation spun off into another thread, where Dean Dad’s recent post about the cutting edge and retaining desktop computers was recommended as a thought piece about why innovation isn’t always a good.  Sometimes the old clunky tried-and-true needs to stick around for a reason.

Dean Dad is absolutely right. And, while I might be inclined to say that there is an innovation impulse behind his assertions, I realize that I may be defining innovation idiosyncratically.  I think I mean a willingness to explore every opportunity, to be willing to let go of what’s familiar and comfortable, to be willing to buck trends and step out in front, to think out of the box, to try new ideas (even if the new idea is an old idea), to not accept “because we’ve always done so” or “let’s form a task force to investigate” as acceptable answers. To lead when  you have a new thing to try, to follow only when following suits your users needs. To do whichever for good reason, not because or for knee jerk or unexplored reasons.

I think I mean a disposition.

JSB lists 3 dispositions essential for success.

• Curiosity.          →      Amplify it.
• Questing.          →       Probe, seek, uncover
• Connectivity.    →      Learning with & from each other

JSB points out the half life of skills has radically shortened, and that learning new skills is not something that we will be able to manage by returning to school. We need to develop certain dispositions, and foster them (not teach, they can’t be taught) in our users/patrons/learners. We have to foster these dispositions in ourselves, our colleagues, our students. And doing so comes from supporting play, tinkering, and learning.

I think that’s a big part of what I mean when I think about innovation. Not always just new for new’s sake. But the disposition, and the environment, that affords the possibilities.

Here’s the keynote. (If you  like it, he’s got 130 video talks on Youtube)

Video streaming by Ustream

Brief pondering on the leadership/management divide

I just came across this quote, and it’s got me wondering –does it treat the Manager fairly? Is it a description of a good or a weak manager? And if it’s description of both Manager and Leader are accurate, how can those chasms be bridged for the goal of developing managers who lead? Are they completely contradictory?

The manager administers; the leader innovates. The manager is a copy; the leader is an original. The manager maintains; the leader develops. The manager focuses on systems and structure; the leader focuses on people. The manager relies on control; the leader inspires trust; The manager has a short-range view; the leader has a long-range perspective. The managers asks how and when; the leader asks what and why. Managers have their eyes on the bottom line; leaders have their eyes on the horizon; The manager imitates; the leader originates. The manager accepts the status quo; the leader challenges it. The manager is the classic good soldier; the leader is his own person. The manager does things right; the leader does the right thing.

- Warren Bennis, On Becoming a Leader, quoted in Leadership, June 9, 1992

It’s just 1 Thing….

For the past few months I’ve been getting situated in my position. I’m enjoying doing the technology training, and have modified my title (in my own mind) to Technology Training & Outreach librarian. It’s a good fit, and I’m always full of new ideas.

Some days it feels like I’ve not done much, but it’s good to remind myself  how much I’ve gotten done.

• taken on training for the library CMS
• a blog (for collecting training info into one place and for outreach, among other purposes)
• relaunched for new purposes our in-house experts list (hopefully to use as a guide for a training plan)
• I’ve dived into the literature on learning organizations
• taken on and re-conceived my advisory committee
• recruited librarians from across campus to contribute their knowledge to the Staff Development Blog
• worked with IT to determine how I can best help support the Unified Communications roll out in the library
• studied the approach to learning and knowledge sharing in my library
• breaking down a project for 3 graduate students to assist me in developing
• plotted a multi-directional approach to Technology Training

This last is really why I’m writing this post. I’ve got a whole bunch of things up my sleeves, and the first one was announced in-house today. In the next 10 days or so I’ll be announcing two more, and maybe a third as well. I have such a hard time working on things I am passionate about and also keeping quiet about them, so I can’t wait to tell you all about the rest of them. But I’ll be good, and for now, will just introduce One Thing at a Time!

One Thing at a Time is a new iteration of the very popular 23 Things technology training program. I’ve been struggling with how to build ongoing training into everybody’s workload (both the learners and the trainer) and came up with this. Instead of fitting a finite number of tools into a small window, I’m developing patience (if it kills me I’ll learn patience!) and will try to get my entire staff engaged in exploring one tool each month. The program will be primarily blog-based, but I’m also including a hands-on in-person session each month to work with folks who work better by doing-together. I’m definitely worried that we’ll never get to everything, but I’m trying to keep in mind that less is more, and  that life is busy. And there is so much to stay on top of, it gets overwhelming. The best way to get through it is to focus on one thing at a time. And build learning in a semi-structured way into a monthly schedule.

I just have to keep reminding myself this is only one thing. There’s that other thing I’ll be launching on Friday, and the thing I think I’ll have time to write up by next Monday. And that other thing we hopefully have formal go-ahead on and will be able to discuss soon!

Now, what was I saying about patience??

Introducing ACRL’s new Leadership Discussion Group!

We did it!

I’ve just received formal notification that the ACRL Executive Board approved our petition to create a Leadership Discussion Group!

We will meet at Annual (I’ll announce time and place) and I am waiting to hear about creating a listserv or other online discussion forum.

I am really excited, and grateful to everyone who signed the petition and helped make this happen.

Revisiting the definition of the Commons

On Friday I went to hear Richard Arum speak about the findings and updated info from his book Academically Adrift. The book generated a lot of buzz when it came out, and has received some criticism on its methodology. I’m not going to dive into that here (reading the book and it’s criticism is on the to do list), that’s not what this post is about.

Here’s what Arum has to do with this post: The Commons movement has defined itself on the positive benefits of libraries as collaborative spaces. Arum’s findings indicate that group study is not a positive and in fact has a negative impact on learning.

Valid or not, it’s a provocative claim. And makes me wonder: Is collaborative space the central defining feature of Commons spaces in/as Library? Or is the Commons a more radical movement that can withstand the ebbs and flows and onslaughts of fashion and continue to grow into the assertion I make for it that the Commons movement is the future of Library?

I think it can, but I’m no longer sure if I’m alone in this or standing in the midst of the pack.

My understanding of the Commons is this:

The Commons (be it Information, Learning, Knowledge, or Scholarly) is the explicit claim that Libraries are no longer about consuming static information. The Common movement is the combination of information in all it’s myriad forms (audio, video, physical, digital, narrative, data, code, fiction, nonfiction, you name it) and the equipment, spaces, and assistance needed to assist learners in their consumption and construction of information and knowledge.

The Commons can hold books and carrels, group spaces, white boards, presentation practice rooms, maker labs, media production labs, media viewing spaces, gaming stations, computer simulators, 3D immersive environments, learning technology that hasn’t been invented yet.

In the most radical reading of this, the Commons moves Library beyond the static scholar alone reading narrative material. The Commons redefines the Library to explicitly support (constantly? exponentially?) changing knowledge consumption and production models. It changes what it means to be a Library, a Librarian, and a library resource.

Am I out here on the edge alone in this thinking? Is this common thought? Maybe an agreed goal we are all striving for?

Desperately seeking a re-entry strategy!

First day back after a week out, and I’m spinning madly trying to figure where to start. Usually when I’m out this long, so is everybody else (I’m usually gone this long for ALA or int he dead of summer). This time, I was at Internet Librarian, and in addition to be going gone a week int he heart of the semester, I am ridiculously inspired and motivated in 6 different directions (there are 4 blog posts trying to write themselves in my brain right now, not including this one!), I am doing an IL wrap up next week, and giving a paper at Library 2.011 the following week. I made an18 point to-do list while waiting for my computer to boot, and and writing this post in hopes that it will help me figure out where to begin. Alas, no luck.

Do you have a re-entry strategy? I really want to harvest the energy I’ve got swirling and inspiring me, but I feel like the most important things to knock off are the administrative details which by nature will kill all that marvelous energy.

I feel a bit like the White Rabbit, running mad. Advice?

Internet librarian, arriv’e!

I’m sitting on the couch at one of my favorite hotels, in one of my favorite seaside towns, at one of my favorite conferences. I’m in Monterey, at Internet Librarian, and even though I know I love this conference, it was really nice this evening to be reminded why.

First, it’s a smallish conference. I don’t know the numbers offhand, but somewhere between LOEX and ACRL, and like those it’s focused, but with reach. Technology and Public Services, talking together. And learning from each other.

One of the things I love most about the conference is the people. These are smart, funny, engaged, innovative folks. And the conversations outside of sessions are unbelievably valuable. Today, i attended the Gaming and Te enology Zoo, where I played a fascinating cooperative board game, but I learned so much outside of that one conference event! I played with a Motorola Bionic webtop computer/ phone with its owner, and we miraculously resolved a full screen issue–while sitting on a bench enjoying the sun. I went to dinner with a former SUNY colleague and she convinced me that I really can build yahoo pipes to do what I want, and turned me on to a resource for finding the answer to my need for a platform agnostic PDF annotation tool. And, who knew? Evernote has competitors! I shared some info about Google Bundles, we talked about a tutorial tool I’ve been investigating, and joked about turning that conversation in to a web series (wouldn’t you want to watch two geeky library gals discuss their favorite collaborative web tools!?!?)

Tomorrow, the conference starts in earnest, and I’m really looking forward to my chosen sessions. I’ll blog some about them, but I’ll also be reporting out at the free ACRL-ULS post-Internet Librarian webinar on October 24. Most likely this week, the blog will be full of insights and new tools to explore that come up in out-of-conference conversations.

IL2011 Cybertour: Web 2.0 Resources andTools #IL2011

I am pleased to announce that I will be presenting on the Cybertour at Internet Librarian next month. It’s a fantastic conference, with the best location (I really miss the ocean!). If you’ve never been, I’d recommend adding it to your list of must-do conferences.  Really. How often do the tech experimenters and the public service folks get to sit down together and drive the conversation?  It’s not just me, either — here’s a list of reasons to attend.

I’ll be talking about:

Web 2.0 Resources & Tools

Hear about one tech librarian’s cool tool picks as she shares her experimentation and thoughts on their possible use in libraries.  She has been playing with tools for easily creating tutorials, with “mother blogs” using Posterious, and getting deep into sharing and bundling features for info dissemination on Google Reader.  Hear her tips and opinions!

I’d love to hear your suggestions and ideas — are they easy tutorial tools you love, or want to know more about? Have you played with a new tool for information dissemination but want to get me to dig deeper into it? Leave a comment, let me know; I’ll be working on this presentation next week.

Leadership Discussion Group forms submitted

I am so pleased with how many people supported the creation of a Leadership discussion group within ACRL. The petition has been submitted, and the ACRL Board will discuss it next month at their meeting. I’ll let folks know what I hear!

In case you’re interested, here’s what I submitted to the Board, in addition to the text on the petition itself (now closed)

Developing and supporting Leadership in Academic libraries is an area of strategic importance for ACRL, but is a community gap that ACRL does not structurally fill at this time. Academic libraries pose different paths, challenges and opportunities for leadership and management than other types of libraries, and these qualities deserve the focused attention that an ACRL group can afford. There are sections within ACRL with leadership/management committees; the existence of these can be read to support a need for a leadership forum for all types of groups within ACRL. Acquiring 58 signatures in 24 hours on the Petition to create a Leadership Discussion group within ACRL also speaks to the demand.

While ‘management’ frequently refers to a position with authority, ‘leadership’ refers to a set of skills, abilities, and actions that can be exercised by people in any job category within an academic library. Leadership skills are desirable in working with peers, as well as with people in different employment categories, regardless of whether they fall laterally or above or below a leader on an org chart. Leadership skills are also essential in working within professional organizations at committee level as well as working within the overarching organizational structures; ACRL’s (laudable) movement towards virtual meetings complicates communication and community building, and multiplies the need for developing leadership abilities in ACRL members.

There is a special need for ACRL to focus on leadership skills: academic libraries staffs are frequently (and uniquely) constituted of faculty and civil service members. These categories of colleagues cannot be managed in the most common sense, as the structures of those categories lack many incentive and disincentive options. ‘Managing’ faculty and civil service requires leadership skills, and addressing the needs of ACRL members in organizations with these populations can best be accomplished in undiluted conversations and fora.

LLAMA webinar on Academic libraries

Owning and communicating the value of academic libraries is a major initiative in ACRL right now (see the Oakleaf report).  It looks like LLAMA is also taking an interest in the topic.

I’ve just received an email about a LLAMA webinar pertinent to academic libraries. It’s a webcast of a session LLAMA held at ALA NOLA, “Return on Investment in a Tough Economy: Defining the Value of the Academic Library”.

This webinar will highlight two projects to help academic libraries apply return on investment (ROI) principles to demonstrate their value and impact on users and justify the expense during challenging economic times. Presenters Jon Cawthorne and Irene Herold will explain the application of Triple (people, planet and profit) Bottom Line Accounting (TBLA) to ROI.

The webinar will be held Wednesday, September 14, 2011, from 1:30-3:00 p.m. Central Time.

Fees: LLAMA member: $49
Non-LLAMA member $59
Register online at  http://tinyurl.com/3zhtecm

ROI isn’t something I know much about, and I’m not sure if I’ll attend this. If you attended at ALA, or plan on attending this webinar, let me know. I’d love to hear your thoughts on the LLAMA session, and how it intersects with ACRL’s Values report (perhaps as a guest blogger?)

Help me create an ACRL Leadership Discussion group?

I have put together a petition (with assistance from the always awesome Beth DuPuis!) for the creation of a Leadership Discussion group within ACRL.

I envision this group having 2 sessions at each ALA, one discussion group and one program.

Creating a Discussion Group requires 10 signatures from ACRL personal members, so, if you meet those qualifications, please sign the petition!

The text of the petition is as follows:

The Leadership Discussion Group provides a forum for conversation, communication and collaboration about leadership and management issues important to academic librarians. Leadership and management challenges in the higher education environment are unique in many ways from other non-profits or corporate arenas. Developing a platform for sharing our experiences, insights and challenges is important for enhancing librarians’ skills and developing future leaders and managers. This group embraces leadership in the broadest sense including topics such as leading from the middle, leading project teams and informal groups, leading within professional organizations, career paths for leaders.

 

Julian Treasure on Listening

I just watched Julian Treasure’s TED talk on listening, and found it fascinating.  I have so deep in thinking about listening as a part of communication between people, as a key element in team work and collaboration, as a feature of varying strength in the various DISC personas, I forgot about listening as an active action. Attention, attending, being present are all such important behaviors, and I am so glad I took the time to let Julian Treasure remind me of them

On a  disappointing note, though, he spoke about his book on listening, and I wanted to check that out. It looks like the book is about the ways businesses can use sound to improve their business, which to me is not the same thing as listening at all! Have you read the book? Is it worth the time, if what I’m interested in is listening as a social act, about communication, not sound applications for profitability?

Here’s the talk.

5 ways to listen better

http://video.ted.com/assets/player/swf/EmbedPlayer.swf

pretty cool

My personal innovation challenge: write more!

I’m laying down a challenge for myself here.

I’ve been spending a lot of time reading about innovation and leadership, and thinking about organizational culture. But I haven’t really been sharing the thinking.

The Harvard Business Review blog recently “asked the most progressive thinkers and radical doers from every realm of endeavor to share a story, a hack, a disruptive idea, or an experimental design that illustrates how the web can help overcome the limits of conventional management and create Management 2.0.” That page links to their top selections and also to the entire tonnage of solicited responses.

Here’s the challenge I’m setting for myself. As I read through the hacks and stories and innovations, I will post my responses and thoughts here. I’d like to try for 2 each week, but that seems both optimistic and painfully slow, so we’ll see.

I’ll be tagging the ones I plan to read in my delicious feed (my Leadership tag bundle has been newly added to the right).

Day in the Life, 7, day 2

Today started before my normal arrival time with a planning meeting for an email migration for ~300 staff that was supposed to happen tomorrow. We have not been getting the communication we need to ready staff (and ourselves) for the migration, so we will hold off until we have the answers we need. I have small niggling fears that the noncommunicative unit may just go ahead and migrate us anyway, but we’ll see (fingers crossed!). I have reminded myself that I need to pull the training materials together and get all that organized

Got into my office, booted everything up, and made sure that the software I need for the (first!) one-on-one training I’m doing this afternoon has been installed, and confirmed the meeting. Found some graduate assistant help for preparing to send out training materials to the folks scheduled to migrate.  Spent an hour going through various emails and social networking accounts and browser tabs left open for my attention (yikes! some have been waiting for over a week!). Sent out training announcements to library staff, printed out a few calls for papers, and filed some interesting new articles that came across my search alerts.

Productivity gave way to collegiality when I had a nice surprise visit with a friend and colleague who has been on a long vacation. Chatting is an important part of workplace social glue, you know.

Began prepping to show a colleague how to use SnagIt. It’s been ages since I used it. And to refresh myself, I took the video tour. Wow. RTFM indeed — I learned an awful lot in a very short time! Which is great, because my colleague showed up 30 minutes early. The session went well, she got what she needed to get started, we discussed some other tools that might do what she needs, and she knows to call me if she needs more help.

I spent a few more minutes going through the interwebs and culling interesting stuff into the various places I send or keep track of things (Google Plus, Delicious, Twitter, Evernote, OneNote, Read It Later…). I came across a librarian blogging her personal 23 Things and found myself inspired! (ah, magical inspiration, that mythic leap from point A to point S with no traceable path:) Maybe it’s the Grateful Dead jamming away int eh background? Who knows?) . I’ve been wanting to set up a perpetual hybrid 23 Things-type ongoing training, and I think I know how now! I’ve put together a OneNote on the subject and am typing as fast as my fingers will let me — my brain is outpacing my wpm

A nice, slow, summer day in the life of a librarian.

An infographic of me

My friend Courtney just posted her cool visual.ly infographic and I decided to see how I came out. Pretty interesting (if you don’t get me started about the Disney-esque parody of the female form in the infographic). Except for the tiny fact that I am apparently not very interesting on my twitter stream! Consider the gauntlet thrown, and the challenge accepted twitterverse! Time to get freaking interesting!

(if you make yourself one, let me know in the comments)

ALA. New Orleans. Crazy town

ALA is coming up fast, and I really need to get my schedule in order. Actually, I think this is a desperate plea for ALA to extend back to a full 5 day conference. Why do I think that’s the way to go? Um, well, see for yourself (for best effect, scroll to 6/25):

Um, pretty please? An extra night or two in the hotel would make me so much happier than spending all this money and not getting to participate in fully 2/3 of the programs I want to attend. ALA is a great conference,  and I for one would rather spend more time there than have a schedule and set of choices like the one above.

If anyone is interested in coordinating sessions and notes for any of my quadruple booked sessions, let me know. Training, transliteracy, technology & learning, and Commons development & evolution are the general topics in conflict. Well, that and amazing speakers, great film opportunities, and Guy Gavriel Kay!!!

Outreach Technology

One of the things that carries through from developing the Learning Commons connections to being a Staff Technology trainer is the outreach, and the exploration of the most fit tool for the job. Any tool. Any job.

It’s really all about knowing your audience, your clientele, your users. How do they use information resources? How do they manage their information workflow? And what tools best match those uses, as well as their interests and your goals?

In the Learning Commons, the answer for many things was Twitter, with minor side forays into Facebook and blogging. For Training, I’ve decided the answer was a blog, and specifically a WordPress.com blog instead of the campus hosted and inflexible install of Moveable Type.

Why? Some of those answers are in my latest post there. Go check it out! And if you’re a trainer, come back and talk to em some — are you using technology for outreach and training with your users? what are you using? How are you assessing?

 

The Technology Trainer is in

Today marks the start of my 2nd week as Technology Trainer.  Although I still have no furniture (beyond the desk) and it took 3 days to get a working computer, last week was just out-of-the-park productive. I facilitated 6 hours of Excel training (this week is Access, which may well cause my brain to melt!) and set (and made progress on) a few priorities.

I now chair the Technology Training subcommittee, and I hope those poor souls won’t revolt when they see the agenda in their inbox this morning! In the past, this group has been advisory to the Coordinator of Staff Training, and responsible primarily for putting on our 23 Things program. That’s a lot of work, in a compressed time. But since Tech Training is now a full time gig for someone (me! me!) obviously there’s going to be more going on. Part of that is deciding the role of the committee.

Essentially, last week I set my priorities for the next 3 months. These include:

1. Outreach. Creating (and then maintaining) a blog to gather training opportunities, in-house and from outside, and raise awareness of the training resources we already provide. Weekly news blasts. Office hours-on-the-go (your office, not mine)
2. Clarifying (and then updating) our in-house experts list
3. Planning & implementing staff management and training for 4 major software updates this summer
4. Creating an eBooks task force to bring public services and technical services into closer communication and improving the finadability of ebooks on our campus
5. Developing Technology Proficiency baselines
6. Determining essential trainings, currently only password management (with all the changes this summer, I’m afraid to push much more)
7. Start more conversations among staff and librarians around technology via social media brownbags  and a tech toy petting zoo
8. Investigate options for incentivizing training
9. Work with IT to compile a list of approved and forbidden software license click-throughs (this is a huge problem here. We aren’t supposed to ever click OK on a download, because that constitutes signing a license for the state. But someone somewhere must know whether or not it’s OK to click through on Dropbox, iTunes, Evernote, Mendeley, Firefox & Chrome extensions….)
10. Including as many webinar platforms as possible on the above list

One of my ongoing problems is never knowing what “enough” looks like. What do you think? Is this insanely optimistic for three months? Or is this just the first half of my summer?

Have you done any of these things? Do you have any tips to offer, or documents or websites to recommend (especially for points 5, 7, and 8)?